Privacy Policy & Terms and Conditions
Welcome to Stratos Digital. This page outlines our commitment to protecting your privacy and establishing the terms governing your use of our website and services.
We operate in compliance with the Information Technology Act, 2000 and the applicable rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
- Information We Collect
We may collect the following information when you interact with our website or services:
- Name, email, contact number, business name
- Website URL and project brief (if submitted through forms)
- Payment and billing information
- IP address, browser type, cookies, and location data
- Use of Information
We use your personal data for the following purposes:
- To communicate with you regarding inquiries, proposals, and projects
- To deliver and improve our digital marketing services
- For internal analysis and service enhancements
- To comply with legal obligations and resolve disputes
- Data Sharing & Disclosure
We do not sell, rent, or trade your personal data with third parties. Data may only be shared with:
- Our internal team or verified subcontractors under NDAs
- Payment gateways or hosting providers under confidentiality
- Legal or government authorities as required by law
- Security Practices
We use secure servers, encryption, and best practices to protect your data. Despite our efforts, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
- Cookies
This website uses cookies for analytics and personalization. You can manage or disable cookies through your browser settings.
- User Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time by writing to us
- Children’s Privacy
We do not knowingly collect personal information from children under the age of 18.
Terms & Conditions
By accessing or using Stratos Digital’s website and services, you agree to be bound by these terms.
- Eligibility
You must be at least 18 years old and legally capable of entering into contracts under Indian law.
- Service Scope
We provide digital marketing services including but not limited to:
- SEO, Google Ads, Meta Ads, LinkedIn Ads
- Website Design & Development
- Social Media Marketing
Custom contracts will define specific scope, deliverables, and timelines.
- User Responsibilities
You agree not to:
- Use our platform for any unlawful, harmful, or malicious activity
- Violate any applicable laws of the Republic of India
- Infringe intellectual property rights of others or our agency
- Payment Terms
All payments are to be made as per agreed terms in the proposal or service agreement. Late or missed payments may lead to paused services.
- Cancellations & Refunds
Due to the nature of digital services, we do not offer refunds after work has commenced. Cancellations require 15 days’ written notice.
- Intellectual Property
All content, code, graphics, and strategy provided by Stratos Digital remain the intellectual property of the agency unless explicitly transferred via contract.
- Limitation of Liability
Stratos Digital shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities arising from the use of our services.
- Jurisdiction
All disputes are subject to the jurisdiction of courts located in Dwarka, New Delhi, India. This agreement is governed by Indian law.
- Changes to These Terms
We reserve the right to update these policies from time to time. Changes will be notified on this page, and continued use constitutes acceptance.
Contact Us
For any concerns, inquiries, or data-related requests, please contact:
Stratos Digital
D495, Sector 7, Ramphal Chowk, Dwarka, New Delhi – 110075
+91-8690884588
grow@stratos-digital.com